In order to make a return of goods bought from us, you must use your right of withdrawal. You have 14 days to do it. To exercise your right of return, you must inform of your decision by a clear statement (by mail or e-mail). You may use the returns form template, but this is not mandatory.

Exclusions to the right of withdrawal are those which can not be returned due to health and hygiene reasons: liquid undercoats, liquid corrections, lip glosses, liquid lipsticks, loose powders.

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